Contact information

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am–5 pm EST. We respond to most emails within a business day, but if you do not receive a response from us, please check your spam folder.

Please be patient — we are doing our best to get back to you as quickly as possible. Please do not send multiple emails, as this could delay our response time.

Email: support@elvaras.com

Address: Room 1001, No. 3, Lane 8, Huada Village, Xinhe Community, Fuhai Subdistrict, Bao'an District, Shenzhen (Qianhai Cooperation Zone)

Phone: +86 132 6969 6885